A nice grocery store with an impressive selection of products! Just a heads-up if you've never shopped at a Big Y before: they can surprise you with higher prices if you're not a member. This happened to me on my first visit, but thankfully, the Customer Service Desk refunded my purchase, helped me sign up for their free membership, and reprocessed my checkout with the lower 'member' prices. It's a little puzzling why they require membership if it's free--likely to track purchases--but just a fair warning for newcomers to Big Y. Now, onto the main reason for my review: I'd heard great things about their fish and chips and had to try it. For around $13.99 plus tax, I received two large pieces of perfectly fried, steaming hot white fish, served over a bed of lukewarm fries. It came with a small side of coleslaw and tartar sauce--a solid deal. I also found out you can upgrade to onion rings at no extra charge (wish I'd spotted that option before ordering!). The gentleman who cooked up my meal was super nice and helpful. They offer a small dining area near the store's entrance where you can enjoy any of their ready-to-eat meals. While the space is basic, a staff member was keeping the tables clean between guests. Eating fish there did make me feel a bit self-conscious, as it filled the area with its aroma. Overall, I'd order the fish and chips again but I would probably ask to have them put a piece of 'wax paper' between the fish and fries.

I appreciate your excellent variety in ALL departments. I shop your sales and have gotten some really great deals over the years. Big Y has been my favorite store since the 1980s- ever since I started shopping at the "little" Big Y in Adams, then the Big Y in North Adams, and now this Big Y. Please keep up the good work!

yesterday i purchased a rotisserie chicken. i will never buy another. i do not know what's in that chicken but it doesn't smell like chicken. it smells like chemicals . i don't want my money back ,the chicken did not ot taste like chicken , it was overpowered by whatever the brine is that chicken is soaked in raw ,salt water is how it is done ! i dont like those plastic carry bags for the chicken either . whatever or wherever you get that chicken from it smells like i said chemicals. not appetizing, it made me gag ! .market 32 has rotisserie chickens. that actually tastes like chicken thats where i will shop to get one !!. very disappointed and i cook goirmet too !

Great selection and friendly staff Their wine and liquor selection is handy when picking up dinner supplies

If you use Instacart during pandemic like me you know Big Y does not mark up the prices of items like other stores. I received receipts in my bags from my shoppers and the total difference is usually within $5. I use Big Y after comparing with other stores. Their own baked goods and culinary tours products are fresh and good. They also carry many local food like Soco ice cream. When we can't make a trip to Soco; Big Y is there for us!

The Big Y is a quirky place but it definitely fills the needs of the Birthday party planning shopper buying large party pizzas, large birthday cakes ( the bakery peeps are super friendly and always take time to personalize a cake for you by writing your message on the there for you no matter how busy they are) they have a plethora of chip and snack choices and usually sales on them as well to choose from. Lots of beverages and drink choices as well. All stickers encountered were friendly and helpful when looking for a product and I was able to find everything I needed to create a wonderful Birthday Party for my family. We go here often and the store is very bright and clean and makes a nice shopping experience.